Why your voicemail greeting is important
Your voicemail greeting is often the first impression a caller gets of your company. A simple “Speak according to the tone” tells the caller nothing and gives them no reason to leave a message. A clear, professional greeting shows they’ve come to the right place, sets expectations, and increases the likelihood that they’ll actually leave a message.
What makes a good voicemail greeting
- State your company name. Callers need to know they’ve reached the right number.
- Specify your business hours. That way they know when they can reach you.
- Keep it under 30 seconds. Callers lose patience with long messages.
- Tell them what to do. Ask for their name, phone number, and the reason for their call.
- Adapt the tone to your business. A law firm sounds different than a hair salon.
If the mailbox is not enough
Even the best voicemail greeting has a problem: 80% of callers don’t leave a message. They hang up and call the competition. If you regularly miss calls during busy times, a voicemail greeting is a band-aid, not a solution.
An AI-powered phone assistant like Hallodesk answers the call, has a real conversation with the caller, and sends you a summary with all the details. No more guessing what the caller wanted. No more lost orders in an unchecked voicemail box.
Want to see the numbers? Use our missed call calculator to find out what unanswered calls really cost you.
