Vodafone operates the D2 network, one of Germany’s nationwide mobile networks. Call forwarding works seamlessly for both contract customers (GigaMobil and GigaMobil Young) and prepaid users (CallYa), though there are a few important differences to keep in mind.
GSM Codes for Vodafone
Vodafone supports standard GSM codes. Simply open your phone’s dialer app and enter the code. Replace [Number] with the full target phone number including the country code (e.g., +491701234567).
| Forwarding Type | Activate | Deactivate | Check Status |
| All Calls (Unconditional) | **21*[Number]# | ##21# | *#21# |
| No Answer | **61*[Number]**[Seconds]# | ##61# | *#61# |
| Busy | **67*[Number]# | ##67# | *#67# |
| Unreachable (No Signal) | **62*[Number]# | ##62# | *#62# |
| Delete All Diverts | — | ##002# | — |
Note on “No Answer”: Replace [Seconds] with 5, 10, 15, 20, 25, or 30. For most use cases, 15 or 20 seconds is ideal.
Example: To forward busy calls to +491701234567, dial: **67*+491701234567#
💡 Tip: Let our interactive call forwarding tool generate the exact code for you automatically.
Setup via the MeinVodafone App
The MeinVodafone app (iOS and Android) provides a user-friendly interface to manage your call forwarding:
- Open the MeinVodafone app and log in.
- Navigate to My Services (
Meine Dienste) or Settings (Einstellungen). - Look for the Call Forwarding (
Rufumleitung) section. - Select your preferred forwarding type.
- Enter the target phone number and confirm.
Changes apply immediately, and you can view the live status of all active diverts directly inside the app.
Setup via the Online Web Portal
The Vodafone web portal offers the exact same configuration options:
- Log in to meinvodafone.vodafone.de.
- Open the settings of your mobile contract (
Einstellungen deines Mobilfunkvertrags). - Locate the Call Forwarding (
Rufumleitung) area. - Configure your rules and save.This is particularly useful if you manage multiple Vodafone numbers, such as for a small team.
Vodafone Customer Service
- From a Vodafone mobile phone: Dial
1212(free of charge). - From any other phone: Call
0800 172 1212. - Support agents can manually set up call forwarding or troubleshoot any configuration issues for you.
Important Notes & Troubleshooting
- Dual SIM / eSIM: If you are using a dual-SIM setup, make sure you dial the GSM code specifically from your Vodafone SIM line. Codes entered via the wrong SIM will either fail or affect the wrong carrier.
- CallYa Prepaid: Call forwarding is available on CallYa, but it might not be active by default. If your GSM codes return an error message, call Vodafone support (
1212) to have the feature enabled on your prepaid SIM. Once active, forwarded calls are billed at standard per-minute rates. - Forwarding Costs: On standard GigaMobil contracts, forwarded calls count toward your inclusive minutes. If you exceed your monthly allowance, standard minute rates will apply.
- Roaming: Call forwarding also works abroad. However, forwarding calls outside the EU may incur additional international charges. Within the EU, standard EU roaming regulations apply.
